March 6, 2015
Singing Machine makes a terrible product! Dead out of box. Received a karaoke machine for Christmas and because it's a gift, I don't have a receipt. Singing Machine doesn't care that it won't work even though they have acknowledged that this is a common problem with their machines. They refuse to replace or repair the unit unless I pay for it. Gave me the runaround for a couple weeks. I have finally had enough of the attitude spewed over the phone. Worst customer service. DO NOT BUY!!!